MSP TOP1 ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, address, phone number, and email address.

Date of birth and identification details (e.g., IC/passport, driver's license).

Payment information (e.g., credit card details, billing address).

b. Vehicle Usage Information

Details about rental or subscription agreements.

GPS tracking information (if applicable).

c. Communication Data

Feedback, reviews, or inquiries submitted via email, phone, or website forms.

d. Technical Information

IP address, browser type, and website usage statistics collected via cookies.

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2. How We Use Your Information

We use the information collected for the following purposes:

a. Service Provision

To process bookings, payments, and provide the requested services.

b. Customer Support

To respond to inquiries, complaints, or requests for assistance.

c. Marketing and Promotions

To send updates, special offers, and promotional content (with your consent).

d. Legal and Regulatory Compliance

To comply with applicable laws, regulations, and industry standards.

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3. How We Share Your Information

We do not sell your personal data. However, we may share your data with:

Service Providers: Third parties providing services such as payment processing, insurance, or vehicle maintenance.

Legal Authorities: If required by law or to protect our legal rights.

Business Partners: When necessary to fulfill your service requests.

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4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or loss. These include:

Encrypted payment processing systems.

Secure storage for sensitive personal data.

Regular audits of our data protection practices.

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5. Retention of Data

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

Transaction records are kept for a minimum of 7 years for legal and accounting purposes.

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6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

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7. Your Rights

You have the right to:

Access, update, or delete your personal information.

Withdraw consent for marketing communications.

Lodge a complaint with a data protection authority if you believe your rights are violated.

To exercise these rights, contact us at privacy@xyz.com.

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8. Updates to this Privacy Policy

We may update this policy periodically. Changes will be posted on our website, and the updated policy will include the "Last Updated" date.